Policies
Please review this information before your visit and contact our office with questions.
Policy guide
Appointments & scheduling changes
Keep your appointment information up to date and let us know as soon as possible if you need to cancel or reschedule.
Early notice allows us to offer the appointment to another patient.Call our office for scheduling and administrative questions or to ask how to contact the clinical team. Use the communication channel provided by the practice for medical questions.
Messages may require clinical review, and some concerns are best addressed during an appointment.
Provide the medication name, dose, pharmacy, and any recent changes. Refills depend on clinical appropriateness and may require an appointment, laboratory testing, or safety monitoring.
For medications needing insurance approval, additional documentation may be required. Approval and pharmacy availability are not guaranteed.
Coordinating your care
These practical details can affect the timing and cost of care. Contact the office when instructions or expectations are unclear.
Follow the instructions supplied with your laboratory or imaging orders. Contact our office if you have questions or have not received guidance about your results.
Do not assume that a lack of communication means a result is normal.Keep your insurance information current. Copays, deductibles, coinsurance, and noncovered services depend on your plan and the services provided.
Ask about estimated charges and payment expectations before your visit.View insurance informationPrivacy & respectful care
We ask patients, visitors, and staff to treat one another respectfully. Please notify us about accessibility or communication needs before your appointment so arrangements can be discussed.